Privacy Policy

Last updated September 12, 2023.

Privacy Policy 2018 GDPR

marquezfanshop.com understands how important your use of your personal information is to you, as well as how we share it. We appreciate the trust you place in us to treat it with due care and caution. This notice details the privacy policy of marquezfanshop.com. By visiting https://www.marquezfanshop.com/en/, you accept and consent to the practices described in this Privacy Notice.

What personal data does marquezfanshop.com collect from its customers?

The personal information we collect from our customers helps us personalize and continually improve your shopping experience at marquezfanshop.com. In general, we use this information to manage orders, deliver products and services, process payments, contact you regarding orders, products, services, and promotional offers, update our records, maintain your marquezfanshop.com account, display content such as wish lists and customer reviews, and recommend products and services that may be of interest to you. We also use this information to improve our store and platform, as well as to prevent or detect fraud or abuse on our website, and to allow third parties to perform technical, logistical, or other support functions on our behalf.

These are the types of information we collect:
Information you provide: We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide certain information, but if you do, you won't be able to take advantage of many of the features we offer. The information you provide is useful for responding to your requests, personalizing future purchases, improving our stores, and contacting you.
Automatic Information: Whenever you interact with us, we receive and store certain types of information. For example, like many other websites, we use cookies to collect certain information when your web browser accesses marquezfanshop.com or advertisements or other content served by or on behalf of marquezfanshop.com on other websites.

Email Communications:
To help us make the emails we send more useful and interesting, we often receive a confirmation when you open an email from marquezfanshop.com, if your computer supports this capability. Additionally, in an effort to avoid sending unnecessary messages to our customers, we compare our customer lists with those we receive from other companies. If you no longer wish to receive emails or notifications from marquezfanshop.com, please adjust your email subscriptions and notification preferences by accessing My Account.
Information about Cookies.
We use cookies to allow our systems to recognize your device and to provide our services. To learn more about cookies and how we use them, please read our Cookies and Online Advertising Policy.

Does marquezfanshop.com share the information it collects?

Information about our customers is a fundamental part of our business, and we are not in the business of selling it to third parties.

Third-Party Service Providers: We hire other companies and individuals to perform certain functions on our behalf. Some of the functions they perform may include shipping packages, sending postal mail and email, performing data analysis, providing marketing assistance, providing search results and links (including paid links and listings), and processing credit card payments.

They will have access to the personal information necessary to perform their functions, but may not use it for any other purposes. Furthermore, they must treat personal information in accordance with this Privacy Notice and applicable data protection laws.

With your consent: Other than as set out above, you will be notified if any information about you is disclosed to third parties, so that you will have the opportunity to opt out of having your information shared.

Is my personal information safe?

We work to protect the security of your personal data during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

When an order is confirmed, it is transmitted for card payment to Redsys, which is responsible for processing the payment on its servers. Therefore, marquezfanshop.com does not store any payment card data on its servers.

We maintain physical, electronic, and procedural security systems in relation to the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may occasionally request proof of identity before providing you with confidential information.

It's important to protect yourself from unauthorized third-party access to your password and computer. Make sure you log out whenever you're using a shared computer.

What information do I have access to?

marquezfanshop.com gives you access to a wealth of information about your account and your transactions on marquezfanshop.com so you can view and, in certain cases, update this information. This list may change as our website develops.

What options do I have?

As we've indicated above, you always have the option to choose not to provide information, even though it may be necessary to make a purchase or to use some of our features such as My Account, Wish List, and Customer Reviews.

You can add or update certain information on pages such as the My Account section. Typically, each time you update your information, we save a copy of the previous version for our records.

If you do not wish to receive postal or electronic mail from us, please adjust your email subscriptions and notification preferences by accessing My Account (If you do not wish to receive the Terms of Use and Sale and other legal notices, such as this Privacy Notice, which will govern your use of marquezfanshop.com and the orders you place at marquezfanshop.com, it will be your responsibility to be aware of any changes included therein).

If you do not want us to use your personal information to allow third parties to personalize the ads we show you on our website, please adjust your email subscription and notification preferences.

The Help feature on most browsers tells you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash Cookies, by changing the add-on's settings or visiting the add-on's website. However, we recommend leaving cookies enabled because they allow you to take advantage of many of marquezfanshop.com's essential features. For example, if you reject or block our cookies, you will not be able to add items to your Cart, proceed to the Checkout page, or use any of marquezfanshop.com's products or services that require you to sign in.

Is marquezfanshop.com allowed for minors?

Minors are not authorized to purchase products from marquezfanshop.com. Products sold to minors must be purchased by adults. Minors under 18 years of age may only use marquezfanshop.com under the supervision of a parent or guardian.

Notices and Revisions

If you have any concerns regarding the privacy of marquezfanshop.com, please email us at info@marquezfanshop.com with details of your query, and we will try to resolve it. You have the right to access, update, and delete your data, as well as to object to its processing. You can exercise these rights by emailing us at info@marquezfanshop.com or calling +34 918306608.

Due to the continuous evolution of our activities, this Privacy Notice and the General Conditions may also be modified. We may periodically send you reminders about our notices and conditions via email, unless you have opted not to do so. However, we recommend that you visit our website frequently to review the most recent changes. Unless otherwise indicated, our current Privacy Notice will apply to all information we process regarding you and your account. In any case, we are true to our word and will under no circumstances substantially modify our policies or practices to make them less effective in protecting our customers' personal data collected in the past, without the prior consent of the affected customers.

Examples of information collected

Information you provide to us :

You provide us with most of this information when you search, make purchases, post a review, enter a contest or sweepstakes, or contact our customer service team. For example, you provide us with information when you: search for a product, place an order through marquezfanshop.com or one of our sellers, enter information into Your Account (you may have more than one account if you have used more than one email address for your purchases) or Your Profile; contact us by phone, email, or other means; complete a questionnaire or sweepstakes entry form; use our services; create Wish Lists or gift registries; participate in Discussion Boards or other community services; post and rate Reviews, specify reminders for special occasions, and use our product availability alerts such as Back-to-Order Notifications. By taking the above actions, you are providing us with information such as: your name, address, and phone number; people to whom purchased items have been sent (including mailing addresses and phone numbers); names, phone numbers, and mailing addresses of people included in your list settings; email addresses of your friends or others; review content; and emails you send to us.

Automatic information :

Here are some examples of the information we collect and analyze: The Internet Protocol (IP) address you use to connect your computer to the Internet; your account username, email address, and password; information about your computer and Internet connection, including your browser type and version; your time zone setting; browser connection types and versions; the operating system and platform you use; purchase history (we sometimes compile similar information across multiple clients to create applications such as "Best Sellers"); web page "visit history" (URLs) to, through, and from our website (including date and time); cookie number; products you viewed or searched for; and any phone number you used to call our customer service representative. We may also use browser data such as cookies, Flash cookies (also known as Local Shared Objects), or similar data on certain sites on our website for fraud prevention, among other purposes. During your visits to the website, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (mouse clicks, scrolling, or mouse-overs), and methods used to browse away from the website. We may also collect technical information that helps us identify your device for diagnostic analysis and fraud prevention purposes.

Information collected from other sources :

Here are some examples of the information we collect from other sources: Updated postal and shipping information we collect from carriers or other third parties to correct our records and deliver your next purchase more easily; information about your account, purchases and returns, and website visits that we collect from companies with which we conduct joint branding activities or to which we provide technical, advertising, or logistics services, including: information about search terms and results of searches performed through search applications.

Offers under the same brand and joint offers :

Occasionally, we may offer products and services jointly or under the same brand with other companies.

Information you can access :

Some examples of information you can easily access from marquezfanshop.com include: updated order information; personal information (including name, email address, password, communications and personalized advertising preferences, address book); payment preferences (credit card information, gift certificate, gift card, or gift voucher balances); email notification preferences (including Product Availability Alerts, Shipping Alerts, Special Occasion Reminders, and newsletters); Recommendations (including Personal Recommendations and Boost Your Recommendations); shopping lists and gift registries (including Wish Lists and registries); Seller accounts; and Your Profile (including Your Product Reviews, Recommendations, Listmania lists, Reminders, and Personal Profile).

Data Controller of marquezfanshop.com

marquezfanshop.COM (Polifer Online SL Cif: ESB09797614)

Development of the activity on the street, C/Blas de Cabrera 23 Business Ini Center, 28806 Alcala de Henares - 28826 Madrid

Telephone Support: +34 918306608 Email: info@marquezfanshop.com

Team marquezfanshop.com